{"id":4298,"date":"2025-10-25T07:26:34","date_gmt":"2025-10-25T07:26:34","guid":{"rendered":"https:\/\/gening.eu\/faqs\/"},"modified":"2025-10-28T13:04:19","modified_gmt":"2025-10-28T13:04:19","slug":"faqs","status":"publish","type":"page","link":"https:\/\/gening.eu\/en\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#566678″ bg_image=”3623″ bg_position=”center center” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”12%” constrain_group_1=”yes” bottom_padding=”12%” left_padding_desktop=”10%” constrain_group_2=”yes” right_padding_desktop=”10%” top_padding_tablet=”25%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” enable_gradient=”true” color_overlay=”rgba(10,10,10,0.4)” 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Frequently Asked Questions about GENING Turntables<\/h2>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f7f7f7″ scene_position=”center” top_padding=”100″ bottom_padding=”100″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][toggles style=”minimal”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What is the load capacity of the Turntables?”][vc_column_text css=”” text_direction=”default”]\"Capacidad<\/p>\n

GENING Turntables, in their standard version, support loads of up to 2,500 kg.<\/p>\n

This load capacity can be increased upon request to 3,500 kg for all GENING Turntable models.<\/p>\n

The load capacity for Industrial Turntables (IG) can be increased to 5,000 kg.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What civil works do I need to install GENING Turntables?”][vc_column_text css=”” text_direction=”default”]GENING Turntables are typically installed flush with the final floor level. The installation area must be lowered 10 cm from the finished floor level, and a small pit is also required around the perimeter of the platform.<\/p>\n

If the GENING Turntable is installed above ground level, a perimeter access ramp must be installed. You can count on our advice at all times to ensure the proper execution of the civil works.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What power supply do GENING Turntables need?”][vc_column_text css=”” text_direction=”default”]The GENING Rotating Platform is powered by a three-phase motor (0.37 kW, IP55, 400 V, 50 Hz) using friction resistance.<\/p>\n

A 5×1.5 mm2 electrical line (3 PHASE + 1 NEUTRAL + 1 GROUNDING) must be supplied to the platform control panel.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Who is in charge of transporting and assembling GENING Turntables?”][vc_column_text css=”” text_direction=”default”]The price of GENING Turntables includes transportation to the construction site and assembly. Each platform weighs approximately 1,000 kg and is delivered to the site in small\/medium-sized trucks. If necessary, the client requests a traffic permit and\/or road closure from the City Council during unloading.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Can GENING Turntables be installed outdoors?”][vc_column_text css=”” text_direction=”default”]GENING galvanizes the entire interior metal structure and the plates of its Rotating Platforms, as well as the screws and fixings, giving the platform greater durability and making it suitable for installation in both indoor and outdoor spaces.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What maintenance is required for GENING Turntables?”][vc_column_text css=”” text_direction=”default”]It is recommended to perform basic annual maintenance under normal operating conditions. Annual maintenance includes a basic inspection of the structure, lubrication and adjustment of all components, and basic cleaning of the engine, as well as the platform’s surface and pit.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What is included in the GENING Warranty for GENING Turntables?”][vc_column_text css=”” text_direction=”default”]The standard warranty is one year and includes the metal structure and all components.<\/p>\n

Repairs required in the event of misuse or fatigue of the electrical equipment and components, or tampering with the system, are not included.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What warranty extension does GENING offer on its turntables?”][vc_column_text css=”” text_direction=”default”]GENING Turntables and their components are designed and manufactured to the highest standards, and thanks to the galvanizing process of the metal structure, they are prepared for a long service life. For this reason, we can offer extensions to the standard GENING Warranty. If you purchase the Maintenance Service, the Warranty will be extended to two years at no cost. And upon request, the Warranty can be extended to five years.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”What factors influence the price of GENING Turntables?”][vc_column_text css=”” text_direction=”default”]The price of GENING Turntables is “turnkey” and includes design, manufacturing, transport, installation, and commissioning.<\/p>\n

The price of each platform includes a remote control.<\/p>\n

Other options may vary:<\/p>\n

\u2013 Additional 2-channel radio frequency remote control<\/p>\n

\u2013 4-channel radio frequency remote control for installing the exterior garage door<\/p>\n

\u2013 Proximity switch<\/p>\n

\u2013 Safety photoelectric barriers (infrared)<\/p>\n

\u2013 Rotation speed regulator<\/p>\n

\u2013 Ring to center vehicle positioning<\/p>\n

\u2013 Custom color<\/p>\n

\u2013 Technical Assistance Service (TAS)<\/p>\n

\u2013 5-year warranty extension[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#C5C5CA” video_bg=”use_video” video_mp4=”https:\/\/gening.eu\/wp-content\/uploads\/2025\/10\/0_Envelope_Digital_1280x672.mp4″ background_video_loading=”default” scene_position=”center” top_padding=”76″ constrain_group_1=”yes” bottom_padding=”76″ text_color=”custom” custom_text_color=”#000000″ text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” zindex=”1000″ overflow=”visible” enable_gradient=”true” color_overlay=”#AA7B05″ color_overlay_2=”#000000″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”zoom-out-reveal” parallax_bg=”true” parallax_bg_speed=”fast” gradient_type=”default” shape_type=””][vc_column top_padding_desktop=”30″ constrain_group_100=”yes” bottom_padding_desktop=”30″ left_padding_desktop=”30″ constrain_group_101=”yes” right_padding_desktop=”30″ column_element_direction_desktop=”default” column_element_spacing=”20px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”center” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_rotating_words_title heading_tag=”h6″ beginning_text=”Expert advice and complete feasibility study,” dynamic_text=”without obligation, call us” duration=”2500″ text_color=”#FFFFFF” dynamic_heading_tag=”default” element_animation=”none” mobile_display=”inline” text_direction=”default” font_size=”43px”][divider line_type=”No Line” custom_height=”3vw”][nectar_cta btn_style=”arrow-animation” heading_tag=”h4″ button_color=”extra-color-gradient-1″ text_color=”#000000″ text_color_hover=”#FFFFFF” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” display=”inline” display_tablet=”inherit” display_phone=”inherit” link_text=”Contact us” url=”https:\/\/gening.eu\/contacta-y-cuentanos-tu-idea\/” padding_top=”20″ padding_right=”40″ padding_bottom=”20″ padding_left=”40″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#566678″ bg_image=”3623″ bg_position=”center center” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”12%” constrain_group_1=”yes” bottom_padding=”12%” left_padding_desktop=”10%” constrain_group_2=”yes” right_padding_desktop=”10%” top_padding_tablet=”25%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” enable_gradient=”true” color_overlay=”rgba(10,10,10,0.4)” color_overlay_2=”#0a0a0a” advanced_gradient_angle=”0″…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4298","page","type-page","status-publish"],"yoast_head":"\nFrequently Asked Questions About GENING Turntables | Gening.eu<\/title>\n<meta name=\"description\" content=\"What load capacity can turntables have? 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